CTI's Low Price Guarantee

Our pricing is updated constantly to ensure you get the best price available online or at your destination — 100% guaranteed! What's more, CTI is committed to showing you the 'honest price' on our website — which is why we never lead in with child prices (unlike some of our competitors) and why we always include local taxes in our pricing.

CTI's Low Price Guarantee protects you two ways. First, if you find a lower price for the same tour or activity offered by the same operator (priced in the same currency) within 72 hours of booking, send us the details and we'll refund the price difference. No gimmicks, no exceptions.

Second, we also protect you against arriving at a destination and finding the same tour or activity offered at a lower price from our operator. If you do happen to find a lower price direct from our operator, simply send us the details and we'll refund the price difference. It's that easy.

Requesting a Refund from CTI is Easy!

Remember to make a copy, print out or screen shot of the lower rate, in case a CTI customer service representative has questions. Other things you should know about our low-price guarantee, and how to claim your refund: